Member Category: Operator/Passenger Services

East Midlands Railway – Gold Member

East Midlands Railway is a new Midlands Mainline rail operator that is part of Abellio UK.  It was launched in August 2019 and operates high-speed long-distance services from London St. Pancras to Sheffield, Derby and Nottingham and regional services between Nottingham and Derby – Lincoln – Cleethorpes – Skegness, and between Derby and Crewe – Matlock and Norwich and Liverpool. EMR have pledged to spend £600m on improving customer experience over the next eight years.

Nottingham Trams Limited

NTL have 290 staff who operate and maintain 32km of infrastructure for Nottingham’s tram network under a 23 year concession with Nottingham City Council, which started in December 2011.  The fleet of 37 trams provide services every 3-5 minutes during peak times from Hucknall, Phoenix Park, Toton Lane and Clifton South.

Arriva UK Trains Limited

Arriva Trains UK Limited is the company that oversees Arriva’s train operating companies in the United Kingdom. The Arriva Group one of the leading providers of passenger transport in Europe.  Arriva employs more than 60,000 people and delivers over 2 billion passenger journeys across 14 European countries each year.  Arriva runs a range of transport services including trains, buses, trams, coaches, waterbuses and non-emergency passenger transport.  It is part of Deutsche Bahn (DB) and is responsible for DB’s regional passenger …

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West Midlands Trains

West Midlands Trains operates passenger rail services from London to Liverpool and across the West Midlands. In the Midlands the West Midlands Railway brand is a local railway, placing Birmingham at the centre of its network. We run the majority of the local services, as well as direct trains to many of the surrounding towns and cities, including Redditch, Stratford-Upon-Avon, Worcester, Hereford, Shrewsbury, Telford and Northampton. Our London Northwestern Railway brand serves the London to Liverpool route on the west …

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Bio-Circle Surface Technology Limited

For more than 30 Years Bio-Circle have been using a unique combination of equipment, chemistry, biotechnology and service to change the way that organisations clean – always with a focus on process improvement, increased efficiency, lower environmental impact and increased health and well-being of users. From Bogies to Bearings, Paint Guns to Pistons, Toilets to Trackside Components, our range of cleaning technologies have been working on a daily basis in the likes of Deutsche Bahn, Alstom, Siemens, CAF, Bombardier, London …

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Ideas Ltd

Ideas Ltd – product design, manufacture, and installation of: Inclusive Design Ticket Offices/Reception Desks Customer Touch Points (for retail, payment, wayfinding, and customer assistance) Ticket Offices (with security windows) – Open Plan Control Rooms (with technical furniture) Interactive Mobile Information Desks (for gate line and concourse applications) Customer Information Points (fixed and mobile) Waiting Rooms and Platform Bothies COVID Protection Screening Compliant Payment Mounts Chip and Pin Arm. Ergonomic Bench Seating with Mobile Charging Points. Complete Interior Fit Out, Power, …

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