Leadership: it’s not a position or title – it’s about leading by example

Date(s) - January 29 2020
9:30am - 4:00pm

University of Derby Enterprise Centre

Leadership Skills

Learn how to gain the respect of your team and motivate them to new heights

Many people become leaders not by choice but by circumstance and find themselves learning on the job.  Leadership is not a position or title, it is about leading by example.


What is leadership?

Leadership can be defined as the capacity to influence people to achieve a common goal. When leadership is demonstrated skilfully it makes an enormous difference to individuals, teams, organisations and customers.

How will you benefit from attending?

  • Build confidence
  • Develop fundamental leadership skills
  • Learn from other leaders
  • Learn how to influence people
  • Be empowered to succeed


  • What is leadership?
  • Action-centred leadership
  • Leadership styles
  • Motivation
  • Performance management
  • Leadership self-assessment

Who should attend?

If you are responsible for the performance of other people then this course is for you.

Cost: £199 including lunch and VAT.

Please inform us of your dietary requirements when booking.

Special Offer: Book 3 places for the price of 2 for any combination e.g. 1 delegate on 3 events or 3 delegates on 1 event

To book your place please call 01332 840422 or email care@customerplus.co.uk

More Customer Plus courses: customer service, leadership, marketing strategy and presentation skills

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